Privacy Policy
Last updated: February 1, 2026
TAPSI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
1.1 Information You Provide
| Data Type | Business Users | Workers |
|---|---|---|
| Account Info | Email, password, company name, contact name | Telegram ID, username, display name |
| Profile Data | Industry, billing address, tax ID | Languages, skills, timezone, availability |
| Payment Info | Credit card details (processed by Stripe) | Withdrawal method, wallet address |
| Task Data | Task content, instructions, uploaded files | Task responses, completion data |
1.2 Information Collected Automatically
- Usage Data: Pages visited, features used, time spent on platform
- Device Data: IP address, browser type, operating system, device identifiers
- Log Data: Access times, errors, referring URLs
- Cookies: See our Cookie Policy for details
1.3 Information from Third Parties
- Telegram: User ID, username, profile photo (for workers)
- Payment Providers: Transaction confirmations, fraud checks
- Analytics: Aggregated usage statistics
2. How We Use Your Information
2.1 To Provide the Service
- Process account registration and authentication
- Match tasks with appropriate workers
- Process payments and withdrawals
- Deliver task results to businesses
- Send service-related notifications
2.2 To Improve the Service
- Analyze usage patterns to improve features
- Monitor and improve quality control
- Develop new features and services
- Conduct research and analytics
2.3 To Communicate with You
- Respond to support requests
- Send important service updates
- Provide promotional communications (with consent)
- Send task notifications (for workers)
2.4 For Safety and Security
- Detect and prevent fraud
- Enforce our Terms of Service
- Protect users and the platform
- Comply with legal obligations
3. How We Share Your Information
3.1 With Other Users
- Workers: See task content and instructions (not business identity)
- Businesses: See task results (not worker identity, only anonymized worker IDs)
3.2 With Service Providers
We share data with trusted providers who assist in operating our platform:
- Supabase: Database hosting and authentication
- Stripe: Payment processing
- Telegram: Worker bot communication
- Analytics providers: Usage analysis (anonymized)
- Cloud hosting: Infrastructure services
3.3 For Legal Reasons
We may disclose information:
- To comply with legal obligations or court orders
- To protect rights, property, or safety
- To investigate fraud or security issues
- In connection with a merger, acquisition, or sale
3.4 With Your Consent
We may share information for other purposes with your explicit consent.
4. Data Retention
| Data Type | Retention Period |
|---|---|
| Account data | Until account deletion + 30 days |
| Task content | 90 days after completion (configurable) |
| Transaction records | 7 years (legal requirement) |
| Usage logs | 12 months |
| Support communications | 3 years |
5. Your Rights
5.1 For All Users
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request deletion of your data (subject to legal requirements)
- Portability: Receive your data in a portable format
- Withdraw Consent: Opt out of marketing communications
5.2 For EU/EEA Residents (GDPR)
You have additional rights under the General Data Protection Regulation:
- Right to object to processing based on legitimate interests
- Right to restrict processing in certain circumstances
- Right to lodge a complaint with a supervisory authority
Legal Basis for Processing: We process your data based on: (a) your consent, (b) contract performance, (c) legal obligations, or (d) legitimate interests.
5.3 For California Residents (CCPA)
California residents have the right to:
- Know what personal information is collected
- Know whether data is sold or disclosed and to whom
- Say no to the sale of personal information
- Access your personal information
- Request deletion of your information
- Not be discriminated against for exercising these rights
We do not sell personal information.
5.4 How to Exercise Your Rights
To exercise your privacy rights, contact us at:
- Email: privacy@tapsi.io
- Telegram: @tapsi_support_bot
We will respond to requests within 30 days (or as required by law).
6. Data Security
We implement appropriate security measures to protect your data:
- Encryption: Data encrypted in transit (TLS) and at rest
- Access Controls: Limited access based on need-to-know
- Monitoring: Continuous security monitoring and logging
- Vendor Security: Security assessments for service providers
- Incident Response: Procedures for handling security incidents
While we strive to protect your data, no method of transmission or storage is 100% secure. Please use strong passwords and protect your account credentials.
7. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses for EU data transfers.
8. Children's Privacy
Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
9. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing any information.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or platform notification. The "Last Updated" date at the top indicates when the policy was last revised.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: privacy@tapsi.io
- Telegram: @tapsi_support_bot
Data Protection Officer
For GDPR-related inquiries, you may contact our Data Protection Officer at: dpo@tapsi.io